– Performance Conversation Resources –

Develop and Strengthen the Relationship

  • Actively listen and listen with an open mind.

  • Coach rather than direct or judge.

  • Keep a positive attitude and focus on the positives.

  • Be encouraging.

  • Show an interest in who they are as a person.

  • Seek out both formal and informal opportunities to build the relationship.

  • Approach the conversation as a joint benefit/two-way, open conversation.

  • Use APS Values as a guide for the relationship.

  • Tell me about yourself (get to know the employee).

  • How are you doing?

  • How do you feel you are performing this year?

  • What feedback can you give me on the support I've provided to you?

  • What, if anything, can I do differently?

  • What, if anything, should I continue?


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Last Review / Update: 2015-06-04

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