Employee and Family Assistance Program (EFAP)


Wildfire Health & Wellness Supports

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The EFAP is a confidential and voluntary support service available at no cost to all Government of Alberta employees and their immediate family members. The program helps individuals find solutions to all kinds of challenges at any age and stage of life. The services are delivered by Shepell, a leading provider of employee assistance programs across Canada. Regardless of location in Alberta or Canada, you and eligible family members can receive support over the telephone, in person, online and through a variety of self-guided resources.

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Trauma Assist Program

First hand exposure or being a witness to a traumatic event can have a profound effect on people. Shepell’s Trauma Assist Program is designed to help individuals affected by post-traumatic stress by providing confidential access to specialized care to treat and build resiliency through a network of services and resources. Through assessment and treatment over approximately 10 - 12 sessions, individuals can get help with coping strategies and be better able to manage symptoms that are impacting their lives. There is no cost to employees and the service is completely confidential. Individuals experiencing symptoms following a traumatic event can contact Shepell directly at 1-800-268-5211.

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Additional EFAP Services and Supports

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Online Information and Programs:

Additional resources are available on our EFAP website, www.workhealthlife.com.  Employees and their eligible family members can create their own confidential login ID and password in order to access online services PDF icon available on the site.  For Frequently Asked Questions about your EFAP, click here PDF icon

To access EFAP services, simply call 1-800-268-5211 (English and French options available).

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Last Review / Update: 2017-10-12

EFAP Brochure PDF icon
Mental Health Week May 2-8, 2016 "Mental Health and Gender" Microsite
Best Practices: Dealing with Suicide or Self-harm Threats at Work PDF icon
Community Resources
Health Management Contacts
EFAP Supports for Supervisors









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